Returns & Refunds

Are you not satisfied with your order? We think this is a pity and we would like to hear what we can do to satisfy you.

You can return your order up to 14 days and we will ensure that the purchase amount is in your account within 5 working days after receipt of the return shipment.



Step 1: Request a personal return form via e-mail.

Send an email to and we will email you the personal return form.  

Step 2:  Send your order.

Send the items together with the completed return form to the address on the return form. Make sure you provide the package with a Track and Trace code. As a broadcaster you are responsible and we do not want any misunderstandings to arise. For questions you can call +31659724701.

Step 3:  Receive the purchase amount in your bank account.

Once we have received the package, we will ensure that the purchase amount is back in your bank account within 5 working days. 


Some types of products may not be returned for hygiene reasons